The infamous "your call is important to us, please stay on the line" has taken all of us on a ride at some point of time, at least once. If the call is so important, why don't you pick up the call, damn it!
A friend of mine went to the customer relationship center and asked about mobile number portability. He had already asked about the time it would take for the whole process to be completed, and that was about 7 days. When he asked at the center, the answer he got was VERY different. 20 days is a big deal, at least to us, if not for those agents.
So, when you want to inquire about something, it would be better to go to the recharge shop than call the customer care!
Note:- Didn't put a lot of time into this post!
very true!!!!
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